Privacy Policy

At Urbaine Clothings, we respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we may collect, how we use it and the circumstances in which it may be shared.

1. Information We Collect

When you visit our website, place an order, create an account or contact us, we may collect information such as:

· Name

· Mobile number

· Email address

· Billing address

· Shipping address

· Order details

· Payment-related transaction information

· Customer service communications

· Device and website usage information

We collect only information reasonably required to operate our online store and provide our services.

2. How We Use Your Information

We may use your information to:

· Process and fulfil orders

· Arrange shipping and delivery

· Send order confirmations

· Provide order tracking

· Process returns, exchanges and refunds

· Respond to customer support requests

· Improve our products and website

· Prevent fraud and unauthorized transactions

· Maintain website security

· Communicate important service-related information

· Send promotional communications where permitted and where you have provided the appropriate consent

3. Payment Information

Payments may be processed through secure third-party payment gateways.

Urbaine Clothings does not intentionally store complete payment-card details on its own systems where payment information is processed directly by a third-party payment provider.

Payment providers may process your information according to their own privacy policies and terms.

4. Shipping & Service Providers

To fulfil your order, we may share necessary information with trusted third-party service providers, including:

· Shipping and courier companies

· Payment processors

· Technology and website service providers

· Customer support providers

· Analytics and advertising service providers

We share information only to the extent reasonably necessary for the relevant service.

5. Cookies

Our website may use cookies and similar technologies.

Cookies can help us:

· Remember shopping cart information

· Understand how visitors use our website

· Improve website functionality

· Measure advertising performance

· Personalize certain website experiences

· Analyze website traffic

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics & Advertising

We may use analytics and advertising technologies provided by third parties to understand website activity, measure advertising performance and improve our marketing.

These services may collect information such as device information, browser information, pages visited and interactions with advertisements, subject to their respective privacy policies.

7. Marketing Communications

If you provide your contact information and consent where required, we may send promotional communications about new products, offers, launches and other updates.

You may opt out of promotional communications by using the unsubscribe option where provided or contacting us directly.

Service-related communications, such as order confirmations and important delivery updates, may still be sent when necessary to fulfil your order.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with applicable legal requirements, resolve disputes and enforce our agreements.

10. Your Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or other appropriate action.

To make a privacy-related request, contact us using the details below.

11. Children’s Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly request personal information from children where such collection is prohibited by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, services or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

For privacy-related questions or requests, contact:

Urbaine Clothings
Email: help.urbaineclothing@gmail.com
Phone: +91 9768511057
Address: Shop No. 07, Ground Floor, Vidisha Shanti Niketan Complex, Mira Bhayander Road, Near MacDonald, Mira Road (E), Thane – 401107.